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Case Study: How Applied Coaching Skills Drive Higher Change Management Impact

Culture change is one of the most difficult changes to successfully execute. You are literally working to change how people show up in the workplace; this requires changes to patterns that have been built over years or even decades in their neural networks and muscle memory. In this session we will look at a case study in which a Stop, Start, Continue model was applied through group and individual coaching to successfully change a top-down, authoritarian style of leadership that had been in place in the industry for more than a century.